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Guiding note on pre-departure orientation topics

This tool aims to provide resettlement officers and PDO trainers with an overview of topics that provide consistent and accurate information about life in the resettlement country.

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Guiding note for communication via interpreters

This document intends to promote and ensure the quality of interpretation services for resettlement countries.

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Checklist for Transfer Arrangements

The main objective of this tool is to identify the most important steps and activities that may take place when preparing and implementing the transfer of refugees within a resettlement programme.

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Checklist for Organisation of Orientation Sessions via Video Link

This checklist can be used to prepare and conduct pre-departure (PDO) and cultural orientation (CO) sessions via video conference for refugees in the resettlement process.

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Template for an annual overview of submitted resettlement cases

The main objective of this tool is to provide an overview of those aspects that may be important to track throughout the processing of resettlement cases.

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Template for scheduling resettlement interviews

The main objective of this tool is to provide an overview of the resettlement cases that are to be interviewed during a selection mission.

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Guiding note for preparatory briefings for refugees

This document provides a template that can be used in briefings with refugees prior to the selection interview.

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Checklist for Implementation of Selection Missions

This tool is a checklist that contains a collection of key elements/activities to consider throughout the process ofa resettlement selection mission. 

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Quality Matrix Synthesis Report on Personal Interview, Evidence Assessment and Qualification

The report gives an overview practices of EU+ countries’ asylum administrations related to the personal interview, evidence assessment and qualification, focusing on overall trends.

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Multi-annual programming 2023-2025, Work Programme 2023, Amendment 1

Single Programming Document 2023-2025

An amendment was approved in December 2022 to the Agency's Single Programming Document 2023 - 2025.

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